Curiouser and Curiouser! on trillian http://matt.blogs.it/ RSS feed for topic trillian Copyright 2006 Matt Mower Squib/0.1 self@mattmower.com self@mattmower.com en-gb Trillian contact management sucks Fri, 06 May 2005 09:43:22 +0100 <p><a href="http://www.ceruleanstudios.com/">Trillian</a> is generally great, version 3 has made the multi-protocol IM experience very sweet. I'm definitely wondering "How will it's nearest Mac equivalent stack up?" However, one area where it does not shine is contact management. Here I have some issues.</p> <p>I wanted to add a new group to re-organize my contact list. I tried right-clicking in the contacts pane, no menu. So I ended up using "File|Add Contact or Group". Okay, lame but livable.</p> <p>So I see the <em>Create Group</em> button and click it and make my new group. But where the hell is it? I realise I've created it tucked deep in the existing hierarchy. So I go look for it to drag it to the right place. But it's not there... I can't actually find it although it does appear in the 'Add Contact or Group wizard'. But you can't move it from there.</p> <p>So, with a sigh, I go back and carefully make the group again putting it in the root of the contacts folder. Ok. This one doesn't appear either. Yes it's in the contacts pane in the wizard, but not in the main interface. I'm getting bored with this now. Let's start again.</p> <p>Except I can't, because you can't delete them from the wizard either. So I wonder "Is it because I have two with the same name and now it's confused?" I create another one with a different name. That one doesn't appear either. Now I have 3 useless groups which clutter the wizard but don't help me one bit.</p> <p>At this point I'm pretty pissed off: Shall I just live with the damn folders I have then!?!</p> <p>I'm definitely feeling that the contact management side is letting down this excellent application. Apart from stuff like this the 'Add Contacts or Groups' wizard feels very Version 2. I really hope this whole area gets an overhaul in v3.2, or v4</p> http://matt.blogs.it/entries/00002548.html