permalink.gif 2004-02-13

permalink.gif Everything depends upon the context.

Fri Feb 13 08:51:06 GMT 2004  Permalink 

Documentation & knowledge. A oft repeated question / assertion in KM is the link between explicit documentation and knowledge. The point I'm trying to make, is documentation alone does not = knowledge. To retain knowledge against attrition you have to have a community... [Knowledge-at-work]

I have formed the view that it is intrinsic to knowledge that it be actionable. By this I do not mean that it necessarily provokes action, but that it enables it. From this viewpoint the question is documentation knowledge? doesn't matter very much. Any particular document may, or may not, be knowledge; to different people, and at different times. Everything depends upon the context.

permalink.gif Lurkers within

Fri Feb 13 08:44:44 GMT 2004  Permalink 

Lurking - Ton on Lurking and Weak Ties and their value in networks. Ton has a superb article on the value of lurkers and their weak ties and their power to help networks... [Robert Paterson's Weblog]

Interesting notes about lurkers and their significance. Inside companies I think there are, typically, less forums to lurk in. Developing a weblogging culture will help to promote the lurking within. Ton has also prompted me to wonder about whether there should be tools for lurkers. If we see lurking as a useful complement to participation, what can we do to facilitate it?